Privacy Policy

Effective Date: May 15, 2015

D+Lena Design Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dlenadesign.com.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, and any details you voluntarily provide through contact forms or consultation requests.

  • Non-Personal Information: Browser type, device information, IP address, pages viewed, and how you interact with our website.

  • Cookies & Tracking: We may use cookies and similar technologies to enhance user experience and analyze website performance.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing design services and responding to inquiries.

  • Scheduling consultations and managing client relationships.

  • Improving our website, services, and customer experience.

  • Sending promotional updates or newsletters (only if you opt-in).

  • Complying with legal requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

  • With trusted service providers (such as hosting or email platforms) who assist in operating our business.

  • When required by law or to protect our legal rights.

  • In connection with a business transfer (e.g., merger, acquisition, or sale of assets).

4. Data Security

We implement reasonable technical and organizational measures to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Choices

You have the right to:

  • Access, update, or delete the personal information you have shared with us.

  • Opt-out of receiving promotional emails at any time by using the unsubscribe link or contacting us directly.

  • Disable cookies through your browser settings (note: this may affect site functionality).

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their policies.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

D+Lena Design Inc.

Email: elena@dlenadesign.com

Phone: 949/378-6577

Website: www.dlenadesign.com